Every milestone.
A personal connection.

01▶0:17

Application started

Let’s Get Started

A warm welcome that gives borrowers a clear first step.Watch milestone ↗

02▶0:29

Document review

Qualified

Keep the momentum going with a clear request for the documents needed next.Watch milestone ↗

03▶0:17

Ready for the home search

Pre-Approved

Celebrate an important step and keep the borrower connected with their agent and loan team.Watch milestone ↗

04▶0:28

Preparing the file

Loan Setup

Explain what happens as the application and supporting documents come together.Watch milestone ↗

05▶0:18

Review and sign

Disclosures

Guide borrowers toward a careful review and secure completion of their disclosures.Watch milestone ↗

06▶0:21

Submitted for review

Underwriting

Make the review process easier to understand while the borrower’s file is with underwriting.Watch milestone ↗

07▶0:30

Approval with conditions

Conditional Approval

Share the good news while clearly explaining what still needs to happen.Watch milestone ↗

08▶0:24

Conditions returned for review

Resubmittal

Help borrowers understand the next review after requested items are gathered.Watch milestone ↗

09▶0:18

The closing milestone

Clear to Close

Celebrate the progress and reinforce the instructions that matter before closing.Watch milestone ↗

Public examples use the “Scott family” greeting and sample artwork. Company branding and recipient details are configured for the subscribing company. These pages demonstrate messages; they do not show a visitor’s loan status.